To help our current Apprentices, Applicants and Employers during this unprecedented time, we’ve put together a number of Frequently Asked Questions. You can find FAQs for 16-19 Study Programme Students and Higher Education Students here.

Frequently Asked Questions

Current Apprentices

I am currently an apprentice and attend the College for my studies – will I still be able to attend?
No – as the Government has instructed all schools and colleges to close you can no longer attend College. However, you should continue your studies using the Virtual Learning Environment and complete the work set by your tutors – they will be available to support you and you can contact them via email.

I’m due an assessment, will this still take place?
Yes, wherever possible, our assessors will contact you to complete your assessment online and/or by video.

Do I need to continue my off the job training?
Yes, whilst still at work you should continue to record evidence of your 20% off the job training.

My employer has instructed me to work from home, what should I do?
If you have to work from home, or your employer’s premises have closed, please contact your lecturer.

I am due to sit my End Point Assessment – will this still go ahead?
For anyone who has an End Point Assessment (EPA) scheduled, every effort will be made to ensure that apprentices can be assessed in accordance with current EPA plan. Where this is not possible, we will look to extend your apprenticeship in order to reschedule your EPA.

Who can I speak to for more advice?
Your tutor should be the first person you get in touch with. However, if you have a query for Student Services, you can contact them at



I was thinking of doing an apprenticeship after my GCSEs, can I still apply?
Yes! All of our Apprenticeships are still taking applications.If you’d like to know more about an Apprenticeship, you can book a call with a tutor here. Simply complete the form and they’ll give you a call to answer any questions you may have.
Alternatively, if you have a question about how to apply, please contact

I have an interviewed scheduled – will this still happen?
Yes, but it will now take place over the phone at the date and time specified previously. A tutor will call you from an ‘Unknown number’, so please be sure to be available at the specified time.

As I am no longer able to sit my exams, am I still able to apply for an Apprenticeship?
Yes, we recognise that you may be worried about your GCSE grades and how this will impact your application. If the grades awarded to you don’t meet the entry criteria, we will follow our standard assessment procedure and discuss each learner’s requirements on an individual basis.

Are Apprenticeship positions still being advertised?
Yes, please speak to one of our tutors or visit the national apprenticeship website for details of the current vacancies:

Due to the current economic situation, should I consider a different route following my GCSEs?
In order to be an apprentice you need to be employed. Due to the current climate employers’ recruitment plans may have to be delayed this year, therefore we recommend you have a Plan B. Our Apprenticeship Advisors are available to talk through your options and, if appropriate, help you to complete an online application for one of our full time courses.



I have an apprentice who completes their studies with you – can I still send them to College?
No – as the Government has instructed all schools and colleges to close you can no longer send your apprentice to College. However, they should continue their studies using the Virtual Learning Environment and will be supported by their lecturers to complete assignments set for them. They will also need to continue to collect evidence of their 20% off the job training.

As my apprentice is no longer attending College, will they still be able to complete their apprenticeship?
Yes, apprentices will still be able to continue their studies and assessments online. Their lecturer will support them with this.

I have had to close/ask employees to work from home, how will this affect my apprentice?
If this happens, Apprentices should contact their lecturer and will be supported by the College.

Can I still contact the College?
Yes, many College staff are working remotely and have access to their emails. For general enquiries you can contact the apprenticeship team at


Useful Links

Apprenticeship Government Guidance

Cancellation of Exams Government Guidance