Level 2 Principles of Business Administration

NCFE Level 2 Certificate in Priciples of Business Administration

This course will introduce you to how to provide administrative services, produce business documents, manage information and develop efficient working relations with colleagues. In addition, you will learn about the principles of customer relationships and will develop an understanding of how to publish, integrate and share using social media. You will also be introduced to the principles of digital marketing.

Key facts

  • Start date: On demand
  • Duration: 12 weeks
  • Location: Home-study
  • Fees: This course is FREE for those who successfully complete the qualification.
    If an applicant withdraws or fails to achieve the qualification a £70 administration charge will be made.

Your future

This qualification will enhance your understanding of business administration, which will serve to enhance your CV and help you to perform effectively in related job areas

You may wish to undertake further distance learning courses such as Principles of Team Leading, Principles of Customer Service, or Lean Organisation Management Techniques.

Entry requirements

These qualifications are FREE* to all applicants who meet the following requirements:

  • Aged 19 and over
  • UK resident for three or more years
  • Committed to improving knowledge and skills


  • Principles of Business Administration
  • Principles of Customer Relationships
  • Knowing How to Publish, Integrate and Share Using Social Media
  • Principles of Digital Marketing

Distance Learning: Key Facts

  • Allows the opportunity to reflect and develop work practice whilst working alongside colleagues for additional support
  • Courses can be completed from the comfort of the employees own home, using structured, easy to follow workbooks in their own time
  • Workbook assessments can be completed online or in written format
  • Access to online resources and e-assessor platform for assessments
  • Easy induction videos to follow for guidance
  • Expert tutors available for help and advice and feedback throughout the course
  • Courses can be completed between 3-6 months
  • All qualifications are nationally recognised and recommended by OFSTED for good practice
  • Improves individual knowledge and workforce skills and motivation
  • Improves employees CV and CPD (Continuous Professional Development) records


How to Apply

You will need to print and complete the below application forms. Please ensure that you complete both Part A and Part B.

Click here to download Part A

Click here to download Part B

Please email your completed forms to cbarker@brooksbymelton.ac.uk.