Jobs & Careers

Director of Business Analytics

  • Job type: Permanent, Part time 22.5 hours
  • Salary: £26,966 - £28,607 per annum
  • Closing date: 22nd October 2021 12:00 pm
  • Interview date: 03rd November 2021 00:00 am
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Permanent, full time position, working 3 days per week (22.5 hours) (Monday – Friday)

Salary £26,966 – £28,607 per annum

37 days Holiday, plus College discretionary days

The SMB Group is a highly regarded employer within the region and we are seeking an experienced and highly motivated Director of Business Analytics to analyse systems and development processes, driving efficiency across the organisation, evaluating and understanding opportunities for innovation and digital transformation.

Reporting to the Vice Principal Business Development the successful candidate will be involved in driving cultural change across the organisation in the way information is collected, stored and integrated with other systems.

The successful candidate with complete the scoping, development and integration of our new website, ensuring a smooth transition from the existing individual websites.  You will be working to develop Google Analytics dashboards and reports to ensure important statistics are easily available, and lead the training for staff top ensure they are fully trained in uploading and amending content and permission and security levels are appropriate.

Working with our chosen provider for our new CRM system you will be the key contact for the developers to fully implement this MS Dynamics system, ensuring that data used is cleansed and current, managing the system build including all workflows. You will ensure full integration (where possible) of appropriate information systems.

Across the wider organisation you will identify and rectify any single points of failure within the organisation systems management, and implement a programme of centralisation and control of documentation, images, reports etc.  You will develop real time area dashboards for ease and speed of management information, reviewing business systems across the organisation by area to present innovative solutions to improve business productivity and intelligence

We would like to hear from applicants who have substantial experience in CRM development and integration – specifically MS Dynamics, together with a mature approach and confidence in communicating at all levels, having a successful track record in business management.

Public sector experience would be a distinct advantage.

If you would like an informal chat about this post, please contact, in the first instance, Lisa Craddock on 01664 855231 by email to

Closing date for applications is 22nd October 2021

Interviews will be held on 3rd and 4th November

Important information for applicants

Guidelines on how to effectively complete our application form can be downloaded below. Before you complete the application form please read the guidance notes carefully. Click here to download the guide (PDF).

Applicants who demonstrate in their application that they possess the skills, experience and abilities required for the job stand the best chance of being shortlisted.

It is important to provide evidence that you can meet each of the requirements in the person specification, by giving specific examples.

Word Application forms are available upon request, please email